SoCal Dealer Jobs

Jobs / Service Advisor

Automotive Service Advisor / Writer

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Description

The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, Pedder CDR+J of Poway, Pedder Hyundai of Moreno Valley.


We pride ourselves in having a great work environment that translates to a great customer service experience.


The Lake Elsinore CDJR Service Advisor role is highly customer-centric and is responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Requirements

Responsibilities

  • Advises customers on necessary and recommended services.
  • Offers additional services and repairs to customers.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Estimates cost of mechanical, electrical, or other repairs.
  • Enters itemized estimate on service order and explains estimate to customer.
  • Meets and exceeds dealership's standards for repair and order production while ensuring high CSI ratings

Qualifications

  • Automotive Repair / Service Advising experience
  • Ability to work independently and be self-motivated
  • Take-charge customer focused attitude focused on outcomes and high satisfaction
  • Strong organization skills, able to multitask, and can manage time to meet frequently changing deadlines in a fast-paced environment

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